From the Back Cover

Once you catch the user experience bug, the world changes. Doors open the wrong way, websites don[HTML_REMOVED]t work, and companies don[HTML_REMOVED]t seem to care. And while anyone can learn the UX remedies: usability testing, personas, prototyping and so on unless your organization [HTML_REMOVED]gets it[HTML_REMOVED], putting them into practice is tricky. Undercover User Experience is a pragmatic guide from the front lines, giving frank advice on making UX work in real companies with real problems. Readers will learn how to fit research, ideation, prototyping and testing into their daily workflow, and how to design good user experiences under the all-too-common constraints of time, budget and culture.

About the Author

Cennydd Bowles leapt into the world of user experience eight years ago and hasn[HTML_REMOVED]t shut up about it since. He now works for Clearleft in Brighton, England and moonlights as a UX blogger, mentor and community evangelist. Cennydd is a regular public speaker (SXSW, IA Summit), a widely published writer (A List Apart, Johnny Holland, .net magazine) and co-conspirator of the UX London conference.

A self-confessed ‘user experience professional’, James Box works for Clearleft in the seaside town of Brighton, England. Part information architect and part interaction designer, when he’s not building sandcastles on the beach, James crafts websites that are fun and easy to use. On those few occasions he[HTML_REMOVED]s not actually designing, you[HTML_REMOVED]ll probably find him writing or talking about the subject. Either that or reminiscing about how all these social networks used to be fields.